Intermediate Approaches to High Reliability:
Advanced Concepts on Reliability

Gerard Koenig, Robert Bea, Karl Weick

Safety Overview

Peter Angood

The Basics of High Reliability Organizations:
Making Your Organizations Safer and More Effective

Dennis Kowal, Anthony Hare

Creating and Sustaining Change

Michael Harrison, Christopher Hart, Michael Rosenblatt, Bert Slagmolen

High Reliability Across Worlds:
Comparing Military and Civilian Communities

Tony Hare, Robert Burg, Dennis Kowal, Joe Martin

High Reliability in Highly Unlikely Places

Robert Bilicke, Carol Baker Briggs, Racquel Calderon

HRO and Community Emergency Services

Margaret Parker, Matt Gross, Gary Provensal,
Jim Holbrook, Don Hiett, Joe Martin

HRO Conference Notes (Saturday-Tuesday)

Tracy Thompson's Conference Notes

Implementing and Sustaining Change

John Carroll, Douglas Padgett, Charles Taylor,
Jeffrey Cooper

Lessons Learned from Catastrophe: How Organizations Responded to Hurricane Katrina

Robert Bea, Charles Cowley, Carolyn Merritt, Skip Skivington, Rick Scheider

Opening Plenary Sessions

Peter Angood, Bruce Matthews

Bibliography of Articles and Resources

DFCI Patient Safety

Reliability from the Ground Up:
Working With Users to Implement Reliability Standards

Don Hiett, Gary Provensal