Books

"These techniques show how to enable another person's thinking and empowerment to achieve greater results faster.  I've have been using the techniques therein with family, friends, and coworkers for a few months now.  Now instead of"giving fish" I am truly "teaching fishing."  I don't do the thinking, they do.  I don't have the answers, they do.  If they are working with their own answers, then I don't have to worry too much about buy-in. All the while, I become more engaged, a better listener, more empowering, and a better leader overall." - Mark Drejza

• Berger, Peter L., and Thomas Luckmann. The Social Construction of Reality : A Treatise in the Sociology of Knowledge. New York: Anchor, 1967.
• Bogner, M.S. Human Error in Medicine, Hillsdale, NJ: Erlbaum, 1994.
• Burns, Christopher. Deadly Decisions : How False Knowledge Sank the Titanic, Blew up the Shuttle, and Led America into War.New York: Prometheus Books, 2008.
• Cerulo, Karen A. Never saw it coming: cultural challenges to envisioning the worst. Chicago: The University of Chicago P, 2006.
• Chiles, J.R. Inviting Disaster: Lessons from the Edge of Technology. New York: Harper Business, 2001.
• Clarke, L. Mission Improbable: Using Fantasy Documents to Tame Disaster. Chicago: University of Chicago Press, 1999.
• Covey, Stephen R., First Things First, Free Press, 2003
• Covey, Stephen M.R., The Speed of Trust: The One Thing That Changes Everything, Free Press , Simon & Schuster, Inc. 2006
• Davidson, A. In the Wake of the Exxon Valdez. San Francisco: Sierra Club, 1990.
• Dekker, Sidney. The Field Guide to Understanding Human Error, Ashgate Publishing Limited, 2006.
• Garvin, David A.. Learning in Action: A Guide to Putting the Learning Organization to Work, Harvard Business School Press, 2000.
• Gladwell, Malcolm. The Tipping Point : How Little Things Can Make a Big Difference. New York: Back Bay, 2002.
• Goleman, Daniel. Social Intelligence: The Revolutionary New Science of Human Relationships, Bantam Books, 2006
• Gonzales, Lawrence. Deep Survival: Who Lives, Who Dies, and Why, W. W. Norton & Company, 2003
• Heath, Chip, and Dan Heath. Made to Stick : Why Some Ideas Survive and Others Die. New York: Random House, 2007.
• Hoyningen-Huene, Paul, and Thomas S. Kuhn. Reconstructing Scientific Revolutions : Thomas S. Kuhn's Philosophy of Science. Trans. Alexander T. Levine. New York: University of Chicago P, 1993.
• Janis, I.L., & Mann, L. Decision making: A psychological analysis of conflict, choice, and commitment. New York: Free Press, 1977.
• Keeble, J. Out of the channel: The Exxon Valdez oil spill in Prince William Sound. New York: Harper Collins, 1991.
• Kohn, L. Corrigan, J.M., and Donaldson, M.S. To Err is Human: Building a Safer Health Care System. Washington, D.C: National Academy Press, 1999.
• Lagadec, P. Preventing Chaos in a Crisis. London: McGraw-Hill International, 1993.
• Langer, Ellen J. Mindfulness. Cambridge, MA: De Capo Press, 1989
• Langer, Ellen J. The Power of Mindful Learning.Cambridge, MA: De Capo Press, 1997.
• Leeson, N. Rogue Trader. Boston: Little Brown, 1996.
• Lehrer, Jonah. How We Decide, HMH Books, 2009.
• Lowenstein, R. When Genius Failed: The Rise and Fall of Long Term Capital Management. New York: Random House Trade Publishing, 2000.
• Maclean, J.N. Fire on the Mountain: The True Story of the South Canyon Fire. New York: Washington Square Press, 1999.
• McLean, Bethany, and Peter Elkind. Smartest Guys in the Room : The Amazing Rise and Scandalous Fall of Enron. New York: Portfolio Trade, 2004.
• Medvedev, Z. The Legacy of Chernobyl. New York: W.W. Norton, 1990.
• Morel, Christian Les Decisions Absurdes II 2012
• Perrow, C. . Normal Accidents: Living with High Risk Technologies. New York: Basic Books. (Princeton University Press), 1984, 1999.
• Read, P.P. Ablaze: The Story of the Heroes and Victims of Chernobyl. New York: Random House, 1993.
• Reason, J. Managing the Risks of Organizational Accidents. Aldershot, England: Ashgate, 1997.
• Rees, J.V. Hostages of Each Other. Chicago: University of Chicago Press. 1994.
• Roam, Dan. The Back of the Napkin : Solving Problems and Selling Ideas with Pictures. New York: Portfolio (Hardcover), 2008.
• Roberts, K.H. and Bea R. When systems fail. Organizational Dynamics. 29, 179-191, 2001.
• Roberts, K.H., and Bea R. Must accidents happen? Academy of Management Executive, 15 (August), 70-79, 2001.
• Rochlin, G.I. Trapped in the Net: The Unanticipated Consequences of Computerization. Princeton, NJ: Princeton University Press, 1997.
• Rock, David. Quiet Leadership: Help people think better, don't tell them what to do, HarperCollins Publishers, 2006.
• Rogers, Everett M. Diffusion of Innovations. New York: Simon & Schuster, Limited, 2003.
• Sagan, S. The Limits of Safety: Organizations, Accidents, and Nuclear Weapons. Princeton, N.J: Princeton University Press, 1993.
• Snook, S. Friendly Fire. Princeton, NJ: Princeton University Press, 2000.
• Sun, T. The Art of War. Clavell, J. (Ed) Random House: New York, 1983.
• Swiss Re GIHRE White Book, Supplied by Dr. Reto Schneider, Director Swiss Reinsurance Company Ltd, Zurich, Switzerland
• Tavris, Carol, and Elliot Aronson. Mistakes Were Made (but Not by Me) : Why We Justify Foolish Beliefs, Bad Decisions, and Hurtful Acts. New York: Harvest Books, 2008.
• Turner, B.M. Man Made Disasters. London: Wykeham Press, 1978.
• Vaughan, D. The Challenger Launch Decision: Risky Technology, Culture, and Deviance at NASA. Chicago: University of Chicago Press, 1996.
• Weick, Karl and Sutcliffe, Kathleen Managing the Unexpected: Resilient Performance in an Age of Uncertainty. (revised edition) Wiley and Sons, 2007.

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