Managing the Unexpected
High Reliability develops an organization’s strengths through individual actions.
Shared attitudes fill the gap between organization and the individual to determine High Reliability.
Philippe Baumard, PhD, and Gerard Koenig, PhD, continued the theme of combining HRO practitioner and academician in Deauville. They expanded the areas of presentation including HRO in national security (intelligence) and the opera. They increased presentations in modeling for placement of HRO in context with other theories of organization and high risk work.